Privacy Policy

Last updated: March 2026

Introduction

Clips2Go ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

We collect information you provide directly to us:

  • Account information (name, email address) when you sign up
  • Generation history (prompts, model selections, settings)
  • Usage data (features used, credits consumed)
  • Payment information (processed securely by Stripe — we never store card details)

How We Use Your Information

We use the information we collect to provide and improve our services, process transactions, send service-related communications, and ensure platform security.

Third-Party Services

We use the following third-party services:

  • Stripe for payment processing
  • Google for authentication (OAuth)
  • AI model providers for video and image generation
  • MongoDB for data storage

Data Retention

Generated videos are stored for 14 days and then automatically deleted. Account information is retained as long as your account is active. You can request deletion of your account and associated data at any time.

Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of the data we hold about you. For GDPR-related requests, please contact us at support@clips2go.com.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@clips2go.com.